Email

Sentry provides support for both outbound, and incoming email.

Inbound email is fairly limited in use, and currently it only supports processing replies to error and note notifications.

Outbound Email

You'll need to configure an SMTP provider for outbound email.

mail.backend

Declared in config.yml.

The backend to be used for email delivery. Options are smtp, console, and dummy.

Defaults to smtp. Use dummy if you’d like to disable email delivery.

Use sentry.utils.email.PreviewBackend to receive mail locally while developing. By default they'll open in the native Mail app if using a Macbook. Select iCloud as the provider and use the same email address you have set up for Sentry.

mail.from

Declared in config.yml.

The email address used for outbound email in the From header.

Defaults to root@localhost, also supports Full Name <fullname@example.com> format. It’s highly recommended to change this value to ensure reliable email delivery.

mail.host

Declared in config.yml.

The hostname to connect to for SMTP connections.

Defaults to localhost.

mail.port

Declared in config.yml.

The port to connect to for SMTP connections.

Defaults to 25.

mail.username

Declared in config.yml.

The username to use when authenticating with the SMTP server.

Defaults to (empty).

mail.password

Declared in config.yml.

The password to use when authenticating with the SMTP server.

Defaults to (empty).

mail.use-ssl

Declared in config.yml.

Should Sentry use SSL when connecting to the SMTP server?

Defaults to false.

mail.use-tls

Declared in config.yml.

Should Sentry use TLS when connecting to the SMTP server?

Defaults to false.

mail.list-namespace

Declared in config.yml.

The mailing list namespace for emails sent by this Sentry server. This should be a domain you own (often the same domain as the domain part of the mail.from configuration parameter value) or localhost.

Inbound Email

For configuration you can pick from different backends.

Mailgun

Start by choosing a domain to handle inbound email. We find it easiest if you maintain a separate domain from anything else. In our example, we’re going to choose inbound.sentry.example.com. You’ll need to configure your DNS records for the given domain according to the Mailgun documentation.

Create a new route in mailgun:

Priority:
  0
Filter Expression:
  catch_all()
Actions:
  forward("https://sentry.example.com/api/hooks/mailgun/inbound/")
Description:
  Sentry inbound handler

Configure Sentry with the appropriate settings:

# Your Mailgun API key (used to verify incoming webhooks)
mail.mailgun-api-key: ""

# Set the SMTP hostname to your configured inbound domain
mail.reply-hostname: "inbound.sentry.example.com"

# Inform Sentry to send the appropriate mail headers to enable
# incoming replies
mail.enable-replies: true

And finally, update Sentry with the appropriate settings:

# Set the SMTP hostname to your configured inbound domain
mail.reply-hostname: "inbound.sentry.example.com"

# Inform Sentry to send the appropriate mail headers to enable
# incoming replies
mail.enable-replies: true

That’s it! You’ll now be able to respond to activity notifications on errors via your email client.